Two months ago, starting an email newsletter had, quite frankly, not even entered my mind. I know how ridiculous that sounds considering I write email newsletters for my clients, but for me it was always one of those things I’d decided I’d do…eventually.
So you can imagine my surprise when I signed up for a Personalized Twitter Strategy session with Marian Schembari and she basically said: You really should start a newsletter. I’m not one to argue with Marian (the girl knows her stuff), so I agreed to start a newsletter…eventually. I procrastinated by implementing every other suggestion she’d made about how I could engage more people on Twitter until finally the inevitable was staring me in the face. I’d resisted because I’d thought starting a newsletter would be a huge time-suck. There was the question of what to focus it on, what to call it, how often to send it out, what software to manage it with.
The not-so-simple process of getting started
When I finally got around to the newsletter, I took what I thought would be baby steps. I signed up for MailChimp and started poking my nose around. Then I dove (or maybe fell) head-first into what became quite the branding endeavor.
When MailChimp said, “Hey! You can create your own header for your newsletter” I went and got my logo and the newsletter name (Wordy Goodness) and meshed them into a pretty little graphic that would be on top of each newsletter.
When they said, “Here’s the link to your signup form!” I rewrote the copy they’d provided in each template. I could have just stuck with “To confirm your subscription, please click the link we just sent to your email” but that just didn’t sound like me. I rewrote (as much as they’d let me) of the copy on the unsubscribe form, even though I’m hoping not many people will click on that. I made sure the fonts and colors on each form matched the ones I’d been using on my site.
The YOU Filter
I was feeling pretty happy with myself. Getting started with my email newsletter even gave me an idea for a blog post about how we should seize every little opportunity to brand our business. If the signup form for your email newsletter supplies you with some generic copy, don’t settle for it. If you have to write a “Please do not disturb” sign outside your office, who says you have to use those words? And if someone stumbles upon a page that no longer exists on your site, why not find a way to tell them that other than “This page no longer exists”?
Let your voice pop up and charm customers with your unique personality in the most unexpected places—they’ll remember you for it. Before you do or say anything, pass it through the “You Filter.” Let your brand filter out all the generic gunk that’s floating about. Serve up a cup full of freshly brewed, customized goodness that says you know who you are and can’t help but show it.
So that’s what this blog post was supposed to be about. Until I pulled up my blog on my browser to start writing it.
Every last drop counts
You see, if you’ve ever been to the Inky Clean website, you’ll realize it doesn’t even look like a distant relative of this blog. *Update: The blog has since been redesigned (yay!), but here’s what it used to look like:
That’s because at the time I designed my website, I didn’t know enough about WordPress to make this blog match. So I picked the most unoffensive-looking free template I could find and left it at that. The result is that when you go from my site to this blog there is no brand continuity whatsoever. It basically goes from bubbly and fun to blah. Meh. Eh.
Not very memorable at all.
So there I was with this newsletter coming up in September, ready to send writing tips, special offers, links to this blog and Inky Clean’s latest news to subscribers. And I thought, if I worked so hard to brand the newsletter, why would I send people to this blog where the branding falls flat?
It was clearly time to keep filtering until every last drop had passed through my “You Filter” (or my Me Filter, or my Inky Clean filter, or…you get the point). So I went and hired someone to create a custom WordPress template for this blog that’ll match the Inky Clean site. I couldn’t be more excited about it, and I’m hoping that in the next few days the makeover will be complete.
I’ll make sure to let you know when it is (though hopefully, it’ll be pretty obvious). In the meantime, you can always sign up for my newsletter. Let me know what you think about the forms






8 Responses to “The YOU Filter: How starting an email newsletter helped me refine my brand”
P.S. Jones:
Natalia, I'm in the same place as you were. I keep telling myself, I'm going to do that. . . one day soon. I want to squeeze every drop out of every little bit of opportunity, but I'm worried about the content. I'm wondering if I can crank out enough content for my blog and newsletter without overlapping. How do you decide what to put in your newsletter?

P.S. Jones´s last blog ..I Got A Lot of Help Moving to WordPress This Weekend and All I Did Was Write This Blog Post About It
P.S. Jones´s last blog ..I Got A Lot of Help Moving to WordPress This Weekend and All I Did Was Write This Blog Post About It
August 30, 2010 at 5:32 pm
Natalia Sylvester:
@PS That was one of the issues holding me back, too. I decided to do a monthly newsletter, with one article that can only be found on the newsletter, plus links to other posts and any specials or news that I'd want to share with readers. I think since it's once a month that'll give me a good amount of time to really thing about what to write for it. I anticipate that the main difference between the blog and the newsletter will be that on the blog, a lot of times posts will take the form of experiences I've had, which then inspire some sort of reflection on writing. In the newsletter, I'm going to stick strictly to tips that people can use right away (so less of the reflection part; just quick tips in their inbox).
August 30, 2010 at 5:32 pm
Tweets that mention The YOU Filter: How starting an email newsletter helped me refine my brand -- Topsy.com:
[...] This post was mentioned on Twitter by Natalia M. Sylvester, Natalia M. Sylvester. Natalia M. Sylvester said: The YOU Filter: How starting an email newsletter helped me refine my brand http://ht.ly/2x1lw [...]
August 30, 2010 at 5:32 pm
Stuff I Read This Week 9/3/2010 | Diary of A Mad Freelancer:
[...] . . The You Filter: How Starting An Email Newsletter Help Me Refine My Brand on The Copywriter’s SoapB… because at some point, we all need to branch out. This could be one of the ways for [...]
August 30, 2010 at 5:32 pm
Jess Snyder:
Oo, great new look!

Jess Snyder´s last blog ..Man reading should be man intensely alive
Jess Snyder´s last blog ..Man reading should be man intensely alive
August 30, 2010 at 5:32 pm
Natalia Sylvester:
Thanks, Jess!
August 30, 2010 at 5:32 pm
The Copywriter's Soapbox » Shiny and New! Look!:
[...] It’s here! The new blog design! About time, right? After going through several templates in the few months I’ve had this blog, I finally decided it was time for a makeover that was more my style. [...]
August 30, 2010 at 5:32 pm
The Copywriter's Soapbox » What I Do (When I’m Not on Vacation):
[...] the impression they’re hoping to make. All companies should seize the opportunity to let their personality show in big or small ways. Maybe they’re charming, or witty, or smart-asses, or wholesome goody-goodies—but they [...]
August 30, 2010 at 5:32 pm
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